RETURNS & EXCHANGES FOR THE LABEL


Here at Gypsy Gold, we know that accidents happen, and we are human. We are an honest company; its a core value, and a pillar of this brand.

Gypsy Gold prides itself on slow fashion with quality products made to order in Salt Lake. To continue our mission of minimal waste and a concentration on high quality clothing we offer a return for store credit only. Returns must be sent within 30 days of receipt of the product in order to receive store credit.

 


RETURNS: 

We're here to make your favorite products, and we want you to be happy. If you decide within 30 days from delivery that you're unhappy with your product, ship it back to us in new condition. Returns shipping cost is your responsibility, unless it's because of a mistake on our part with you order. If your product is damaged in anyway, you must send back the damaged product so that we can see what has happened, and we will fix the damaged product happily. We are a small business, so we need to see the issue as we don't have the means to replace unless we can see that this was our fault to the damage. 

-Orders must be returned unworn, unwashed, and received as it was given. If you alter the product, then it will not be considered a return. 
- Return with a note and your shipping form so we know where it's from and why it's being returned.
- Please allow 3-5 working days for your refund to process once we receive your return. 

To be eligible for an exchange, your item must be unused and in the same condition that you received it.